Question 1

Accident and Liability

Accepted Answer

By checking the box "Yes, I Agree" on your class registration, I accept and assume all risks associated with my participation, participation of attending family members & guests, and my dog’s participation in any Beyond Elevation programs, including group training classes, private lessons, and training held at other training locations.

These risks include, but are not limited to, the risks of any and all injuries to myself, my dog, and any of my family members or third parties who may attend; the risks my dog may cause injury to other persons and/or dogs involved in Beyond Elevation programs. I hereby waive, release, discharge and agree not to sue, defend and hold harmless Beyond Elevation and Beyond Elevation instructors & class assistants from any and all injuries, losses, and damages arising from my participation in training programs offered by Beyond Elevation.

Beyond Elevation makes no representations, guarantees, or promises, implied or expressed, that any training received from Beyond Elevation will cure a dog of any dangerous propensities. It is fully understood that regardless of the training received by the animal, a dog always possesses the propensity to bite. I hereby agree to indemnify and hold harmless Beyond Elevation and its owners and agents from any and all claims, or claims by any member of my family or any other person while on the grounds of any facility where training takes place, the surrounding area thereto, or on my own property or in a public area as a result of any action by any dog, including my own.

Question 2

Media Release

Accepted Answer

By checking "Yes, I Agree", I grant Beyond Elevation permission to use, for promotional purposes, photographs and videos taken during my scheduled private lessons, group classes and workshops for social media sharing and marketing of our services.

Question 3

Cancellation Policy

Accepted Answer

If you must cancel or reschedule your group class enrollment, please give us a minimum of 7 days notice prior to the start date of your class so that we can offer your spot to other clients who are waiting to schedule with us. There is no charge for reschedules made more than 7 days in advance. For cancellations made more than 7 days in advance, refunds will be issued minus a 4% processing fee.

There are no refunds (or class credit) given for cancellations made within 7 days of the start of your class UNLESS there is a waiting list for the class and we are able to fill your spot with another student.

There are no refunds (or class credit) given for cancellations made after the class has started. If, after the class has started, the instructor feels that a different service would be more suitable to what you and your dogs needs, the prorated balance of your tuition may be applied to the tuition of that different service. Tuition transfers are granted at the instructor's discretion only. Personal decisions not to continue to attend a class will not be awarded a credit for another service.

There are no refunds for portions of group classes that are missed due to personal scheduling conflicts or not attended for other reasons.

Female dogs in heat: No refunds can be given for dogs that come into heat within the 7 days prior to the start of class or after the class has already started. If your dog is in heat, she may still attend class, provided that she wears a doggie diaper while she is on the premises. Please email your instructor to give them a heads-up so that they can best set the rest of the class up for success.

Question 4

Positive Reinforcement Training Philosophy

Accepted Answer

At Beyond Elevation, we believe in cultivating positive, life-long friendships with dogs using motivational, reward-based training. We believe in using scientific learning principles that promote happy humans and happy, healthy dogs. We believe that by building a relationship founded on trust and friendship, dogs and their humans can have better experiences together.

We do not advocate or advise the use of physical force or pain as a teaching method or as punishment for unwanted behavior. This training approach has been discarded by most of the training industry as unscientific and unnecessary. We believe that positive reinforcement is the most effective, humane, and relationship-building training method for teaching new skills and training behavior to help our dogs succeed in a human world.

The techniques and methods that we employ in all of our classes and private lessons are consistent with the positions of The American Veterinary Society of Animal Behavior (https://avsab.org/resources/position-statements/) and are considered industry standards by professional organizations such as the Pet Professional Guild, the Certification Council for Professional Dog Trainers, the Association of Pet Dog Trainers, and others.

As part of this positive training philosophy, we promote training tools that allow our dogs to learn without harm or pain, based on current industry standards founded on scientific research. To this end, we do not allow the use of choke chain, prong, or electronic collars in our group training classes. If you have previously used or currently use one of the tools listed above, we would love to help you find an alternative tool suitable for your dog’s training needs; please ask one of our trainers at class what they would recommend for you and your dog – we’re here to help! For private lessons, you may bring your dog to your first lesson on the equipment you feel most comfortable using, and we will discuss equipment to suit you & your dog's specific needs and goals at your lesson.

Question 5

Weather Conditions

Accepted Answer

Indoor Classes are held rain or shine, provided that road conditions are expected to be safe for the majority of students attending class. If the road or other conditions are unsafe, we will host class ONLINE via Google Meet at the regular class time. You’ll get to stay safe at home and still learn and get support from your Beyond Elevation instructor. Some classes may not be appropriate for meeting virtually - in these cases, at our discretion, we will cancel class and have class be pushed to the next week. If an inclement weather event causes your class instructor to feel the need to move class online or cancel class for students' safety, you will be notified VIA EMAIL no later than 1 hour prior to the start of class.

Outdoor Classes are held as long as the conditions are conducive to the safety and productive learning of both dog and human students. Your instructor may cancel class for rain, extreme temperatures (cold or hot), unsafe road conditions, muddy outdoor terrain, snow, and other weather-related reasons. If an inclement weather event causes your class instructor to feel the need to cancel class for students' safety, we will do our best to notify you VIA EMAIL no later than 1 hour prior to the start of class.

Make-Ups for Weather Cancellations: We make every effort to reschedule a class canceled for weather at a time that is most convenient for the majority of students in the class. We cannot guarantee that a reschedule will work for everyone, but we bend over backwards to make it happen if we can!

I have read and understand all Beyond Elevation Training policies (as stated in this enrollment form) and understand that violation of any or all policies can result in my dismissal (without refund) from class (at the discretion of class instructor).

Question 6

Operating Policies

Accepted Answer

Here are our policies pertaining to your participation in our group classes, privates or events.

Class must be paid in full at the time of registration.
No refunds will be given for requests received within the 7 business days before class starts or after the session has begun.
If your dog is sick, please do not bring them to class. If you have a question about what is allowed in class, please contact the instructor. You are encouraged to come to class without your dog to see what is covered that day.
Children are welcome, however they must stay with their guardian at all times and not interact with other dogs.
The instructor reserves the right to remove dogs without refund, who show aggression towards people or other dogs. 
Dogs must enter class on leash and stay on leash unless other wise stated by the instructor.
No dog-dog greetings at ANY point: in the parking lot, in the doorway, in the facility. This can create leash frustration/barrier frustration with dogs or cause dogs to learn to pull their owners toward others to “greet.”
Please come prepared with required class materials. 
All dogs MUST be pottied before entering class and during designated potty breaks.
If you are going to be late text or email your instructor so that they can prepare class for your arrival.
We do NOT offer make-ups for missed classes. You will have access to any homework through the online portal.
We are a positive training facility and as such do not use aversive techniques or tools. We strictly prohibit: punching, choking, hitting, pinching, yelling or slapping any dog.

Question 7

Vaccination Requirements

Accepted Answer

Puppies under 4 months old:
Distemper/parvo (DHPP) (first round)
Negative fecal exam

Puppies and dogs over 4 months old:
Distemper/parvo (DHPP)
Rabies

We accept titer testing. We recommend Bordetella as you will be in group settings with other dogs, but understand it is not required of the dogs in class. We are not liable for any dogs who are unvaccinated and become sick for specific diseases.

Policies and F.A.Q.

Frequently asked questions